Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website. We are committed to maintaining transparency about data collection practices while providing you with an exceptional gaming experience in accordance with New Zealand privacy laws and regulations.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember certain details about your preferences and activities. We use various types of cookies to enhance your gaming experience, ensure platform security, and comply with regulatory requirements applicable to online gaming operations in New Zealand.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic website functionality, security, and compliance with gambling regulations | Session/Up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and gaming choices | Up to 24 months |
| Analytics Cookies | Collect data about website usage and gaming patterns for improvement purposes | Up to 26 months |
| Marketing Cookies | Deliver personalized promotions and track advertising campaign effectiveness | Up to 13 months |
3. How We Use Cookies
Our platform utilizes cookies for several critical functions that ensure safe and enjoyable gaming experiences. We collect data to verify your identity, maintain responsible gambling measures, and personalize your gaming environment. Cookies help us detect suspicious activities, prevent fraud, and comply with New Zealand's anti-money laundering requirements. Additionally, we use tracking technologies to analyze game performance, optimize website loading speeds, and provide customer support services tailored to your specific needs and gaming preferences.
4. Third-Party Cookies
We partner with trusted third-party service providers who may place cookies on your device to support our operations. These include payment processors, game developers, security vendors, and analytics providers. All third-party partners are carefully selected and must comply with New Zealand privacy standards and international data protection requirements. We regularly review these partnerships to ensure they align with our commitment to player privacy and regulatory compliance within the online gaming industry.
5. Cookie Management and Control
You have full control over cookie settings and can modify them according to your preferences. Most web browsers automatically accept cookies, but you can adjust these settings at any time. However, please note that disabling certain cookies may impact website functionality and your gaming experience. Here are the main options available:
- Accept all cookies for full website functionality
- Block all cookies except essential ones
- Selectively enable specific cookie categories
- Delete existing cookies from your device
- Set automatic cookie deletion preferences
6. Browser-Specific Instructions
Different browsers offer various methods for managing cookie settings. Below are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and Site Data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
7. Data Retention and Security
We maintain strict data retention policies that comply with New Zealand's Privacy Act and international gaming industry standards. Cookie data is stored securely using industry-standard encryption methods and access controls. Personal information collected through cookies is retained only as long as necessary for the specified purposes or as required by regulatory obligations. We regularly review and purge outdated data to minimize privacy risks and ensure compliance with evolving legal requirements.
8. Your Rights and Contact Information
Under New Zealand privacy legislation, you have specific rights regarding your personal data collected through cookies. You may request access to information we hold about you, seek corrections to inaccurate data, or request deletion of personal information where legally permissible. You can also object to certain data processing activities or request data portability. If you have questions about our cookie practices, wish to exercise your rights, or need assistance with cookie settings, please contact our privacy team through the designated channels provided on our website. We are committed to responding promptly to all privacy-related inquiries and ensuring your gaming experience remains secure and enjoyable.